Career Opportunities with Easterseals Blake Foundation


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Residential Coordinator-IDD (Safford)

Department: Blake Employment & Community Living
Location: Safford, AZ

Join the Easterseals Blake Foundation team today and receive a $300 Hiring Bonus after providing 90 days of dependable and consistent services! We offer paid training, excellent benefits, and a reliable work schedule. Provide direct care and support for individuals with intellectual and developmental disabilities in a group home environment supported with personal protective equipment and universal safety measures.

General Position Description: This position is under the supervision of the Program Director for Community Living Services.  This position oversees four to five licensed or unlicensed settings. Direct development, implementation and oversight of residential services of Easterseals Blake Foundation Community Living Services including management of program and program staff, compliance with all contractual, financial, and documentation requirements, as well as ensuring consistent and quality delivery of services. Duties include assessing, evaluating, and supervising social services for individuals with developmental disabilities, physical disabilities, and/or mental health challenges. Responsible for coordinating applicable service, social, vocational, educational, and community services/activities with residents.  This position is distinguished from other CLS direct care positions by its responsibility for direct training of direct support professionals, implementation of program plans, program organization, and participating in medical, individual service plans, and social service activities directly related to ensuring the highest quality of support to residents. The Residential Coordinator independently performs the following: 

Essential Duties and Responsibilities:

  • Provision of positive interaction and active involvement in the growth and development of EBF Community Living Services workforce.
  • Responsible for activities and support services to participants at assigned site(s).  Makes decisions on routine matters and consults Director on more complex issues.
  • Coordinates and participates in the activities of a specialized program and assists the Staff Support and Scheduling Specialist in maintaining effective staffing patters to ensure quality care.
  • Responsible for adhering to the site’s budgeted amounts for household goods, food, and cleaning supplies.
  • Communicates and interacts with residents on an individual and group basis, promoting individual choice, freedom, responsibility, and support
  • Significant participation in the hiring, development, performance management, and separation of site staff
  • Provides direct care to participants in accordance with the individual service plan or person-centered plan, and ensures that staff assigned to the site are trained in the plan
  • Fiscal program management including budget development, monitoring expenditures and program allocations to meet current and future needs.
  • Develop, implement and monitor the strategic plan, standardized processes, and annual operating program budget of Community Living Services.
  • Develop, implement and monitor efficient controls to ensure the integrity of residential operating and member fund accounts.
  • Direct programmatic adherence to all AZ DES DDD contract requirements, including acquisition and maintenance of all group home licensure requirements.
  • Develop and implement internal monitoring systems to ensure successful outcomes for all external monitoring and reviews.
  • Develop and implement corrective action plans as necessary for contracting and compliance entities.
  • Actively acquire and evaluate referrals for appropriate placement in the ESBF Community Living Services program.
  • Timely assessment of all Serious Incident, Incident, Internal Incident, and Risk Management Reporting for purposes of service delivery evaluation, corrective action, contract compliance, and continuous program improvement.
  • Active participation in home visits, initial meetings, transition placements, high profile encounters, etc. to ensure appropriate placement and ongoing service delivery.
  • Effective communication and execution of policies, directives, and strategic plans as provided by Easter Seals Blake Foundation CEO, COO, and CFO.
  • Serve as a liaison with AZ DES DDD Districts, as appropriate. To include, but not be limited to, active participation in provider meetings, negotiation of billing ranges, etc.
  • Ensure contract deliverables including, but not limited to: staffing/ratio/range documentation to support billing of services, member progress reports, credential requirements, etc.
  • Ensure CLS properties are maintained to ensure a safe, clean, and healthy environment for members and employees.
  • Ensure CLS equipment is maintained in a safe and operational manner at all times.
  • Availability to respond to critical needs of 24-hour residential services.
  • Periodic and routine programmatic inspections to ensure documentation and standardized practices comply with contract requirements, EBF policies, and other regulatory bodies.
  • Maintain positive communications and relations with employees, members, guardians, contract entities, authorities, and EBF. 
  • Other duties as assigned.

Required Skills/Knowledge/Abilities:

Knowledge of:

  • Must be able to utilize Personal Protective Equipment (PPE), such as face mask, gown, goggles and gloves, for any amount of time necessary to provide a physical barrier to protect the employee and others.
  • Concepts and best practices in residential programs serving individuals with intellectual and developmental disabilities, including members with special health care needs, behavioral health diagnosis, and challenging behaviors. 
  • Principles and practices of program administration, employee development, residential scheduling, and strategic planning of 24-hour programming.
  • Possess knowledge of AZ DES DDD qualified vendor agreements, regulations, standards, guidelines, and policies for services to individuals with intellectual and developmental disabilities.
  • Possess knowledge of and reflect Easterseals Blake Foundation’s policies, practices, business goals, culture, vision, mission, and values.
  • Experience and skill in analyzing and evaluating programs and services.

Ability to:

  • Be self-directed, yet work as a collaborative member of the CLS team.
  • Possess working knowledge of human behavior indicative of mental or physical disabilities, and principles and practice of self-determination.
  • Strong knowledge of functions and goals of residential care.
  • Ability to apply safety precautions and accident prevention techniques used in transportation and resident care and ability to teach others the same.
  • Understand a household budget, reconcile receipts accurately and allocate spending appropriately
  • Maintain cooperative working relationships with professional staff, care givers, coworkers, and community organizations.
  • Ability to work in a team environment, remain attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish tasks and achieve desired goals.
  • Ability to remain calm, non-defensive, and with a supportive attitude during crisis or potential crisis situations.
  • Ability to recognize opportunities for learning and professional development in direct care staff and ability to coach others for success.
  • Knowledge of HIPAA privacy and security policies and rules.
  • Ability to prepare clear, concise, and accurate reports and other job-related documents.
  • Skill in maintaining an Outlook Calendar at all times, routine use of a computer for professionally worded emails, accurate and timely timekeeping, drafting reports, etc.
  • Be sensitive to cultural and linguistic diversity.
  • Analyze budget and program data.
  • Active management and guidance of Community Living Services residential staff in their various roles and responsibilities to ensure programmatic and contractual compliance.
  • Work in a fast-paced environment with simultaneous performance of many different duties, responsibilities and tasks.
  • Daily priorities may change frequently and the position requires quick response time.
  • Ability to articulate and apply program management requirements and techniques.
  • Ability to learn about and implement trauma-informed practices within the scope of work.
  • Operate mobile phone, laptop, tablet, desktop computer, Microsoft Office software applications, Windows based software, and other technology as needed.
  • Read, write and speak effectively in English.

Minimum Requirements: or equivalent combination of education and experience

  • Education –
    • Bachelor’s degree in related field with 2 years’ experience managing IDD service delivery, program development, quality assurance, or professional development
    • OR High School diploma/GED with 4 years of management experience with 1 year of IDD or Behavioral Health field experience
    • OR any equivalent combination of education and experience
  • Experience –
    • 2 years’ experience managing IDD service delivery, program development, quality assurance, or professional development
    • 4 years of management experience with 1 year of IDD or Behavioral Health field experience
  • Regulatory –
    • Minimum 21 years of age.
    • Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements.
    • Must possess a valid AZ DPS Level 1 fingerprint clearance card.
    • Maintain current CPR, First, Aid, Article IX, Prevention & Supports certification, training required for any DSP position, and a variety of supervisory level training as required by Easterseals Blake Foundation
    • Must be available by home or mobile phone for easy access by agency personnel
    • Must be able to work flexible schedules: weekends, nights, days, evenings, partial shifts, 8/12/16 hour shifts

Physical requirements:

  • Must be able to remain in a stationary position.
  • Must be able to operate a computer, phone and other office equipment.
  • Must be able to stoop, squat, reach, stretch, ascend and descend stairs.
  • May work in an office setting.

Psychological Requirements:

  • Must be able to remain calm, non-defensive with a supportive attitude during stressful, potential crisis, and crisis situations.
  • Must be able to work in an extremely stressful environment where there are considerable mental and emotional demands. Must be able to manage high volumes and unpredictability of work.
  • Must be able to remain flexible and reprioritize according to the changing demands of the day.
  • Must be able to manage stress in a fast-paced, unpredictable, intense setting.
  • Must be able to adapt to diverse cultural environments and communicate in a culturally inclusive manner.
  • Must be able to represent Easterseals Blake Foundation in a professional manner in all situations.

Working Conditions:

Requires high level of energy to perform the daily activities of a primarily administrative nature.  Requires standing, walking, sitting, stooping, bending, and squatting.  Requires extensive typing and writing.

Additional Information: 

This job description is not intended to be an exhaustive list of all possible duties, responsibilities and/or qualifications.   Other duties, responsibilities and/or qualifications may be assigned to this position.

Easterseals Blake Foundation is an Equal Opportunity Employer
It is understood and agreed that any misrepresentation by me in this application will be sufficient cause for cancellation of this application and/or separation from the Employer's service if I have been employed. I give the Employer the right to investigate all references and to secure additional information about me, if job related. I hereby release from liability the Employer and its representatives for seeking such information, and all other persons, corporations, or organizations for furnishing such information. I hereby consent to and authorize Easterseals Blake Foundation to request, receive and use information as often as necessary as deemed by Easterseals Blake Foundation by consumer reporting agency bearing on my credit standing, character, general reputation, personal characteristics, and mode of living, including, but not limited to, my criminal background or lack of criminal background. I authorize the use by Easterseals Blake Foundation of the original or photocopy of this authorization. The Employer is an Equal Opportunity Employer. The Employer does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant's consideration for employment on a basis prohibited by local, state, or federal law. I understand that just as I am free to resign at any time, the Employer reserves the right to terminate my employment at any time, with or without cause and without prior notice. I understand that no representative of the Employer has the authority to make any assurances to the contrary.

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